Job Listings – Axis Human Capital Limited
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Senior Network Engineer- Routing & Switching

About the Job
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Our client, an ICT Solutions firm, seeks to hire a Senior Network Engineer to assist with training, designing, configuration and implementation of network solutions and advanced support/maintenance of core network infrastructure. The ideal candidate will be part of a team whose responsibilities include; 24x7 management of NOC (Satellite devices, Routers, Switches, MPLS, Firewalls and Monitoring tools).


Supervisory Responsibilities

  • Perform an administrative role for the NOC
  • Lead a team of network engineers on projects
  • Assign and delegate cases promptly
  • Prioritize and distribute workload appropriately
  • Reassign tasks when needed
  • Receive external requests
  • Follow up on all NOC related tickets and ensure tickets are updated and closed appropriately
  • Escalate pending and lingering issues to the head of department, consultants and other relevant parties
  • Assign emergency team when requested by the NOC
  • Ensure maximum network service availability and performance
  • Ensure NOC team delivers service within SLA to both internal and external customers

Other Responsibilities

  • Conduct network assessment and evaluation.
  • Perform configuration and implementation of network devices for deployment of Cisco and Non-Cisco routers and switches such as Cisco 3750 switches, Cisco routers 1900/2900 and HP 5800 devices switches, LAN and WAN routing of IP including HSRP and OSPF.
  • Conduct configuration of security appliances like Cisco ASA, PIX firewalls, Fortigate.
  • Configure and administer other network devices such VSAT modem, Gilat Hub components, Radwin Radio, WiMax and Alvarion VL.
  • Configure SIP Audio code to connect through SIP call manager server for VoiP solution.
  • Configure Cisco Unified communication VoiP solution-, IP phone, Call manager express (CME) on routers
  • Clearly define and escalate problems to Tier 3 for issues needing further investigation with assistance from shift Manager.
  • Conduct proactive maintenance activities designed to ensure optimal operation of the network.
  • Conduct advanced technical support for all network related issues under tier 2 category. (Where tier 2 is the second line local support before further escalations)
  • Provide operational management information by collecting, analyzing, and summarizing operating and engineering data and trends
  • Periodically analyse and diagnose network trend for predicting avoidable recurrent of network incidents.
  • Plan against system weakness, anticipates resources required such as link capacity growth and ensures high network availability and quality
  • Ensure that all aspects of the network are thoroughly documented to the effect that all such documentations and network diagrams are always updated and accessible to all relevant teams.
  • Report on deployed systems performance/scaling to technical Management.
  • Monitor Network for traffic utilization, Network Security, Network device resource utilization & Backups. Monitoring tools to be used include solarwinds, Cacti, PRTG and whatsupgold.
  • Manages Network devices using tools like Alvarion BreezeConfig, Alvarion NMS, Gilat NMS, Allot NX and CiscoWorks.
  • Train junior colleagues.
  • Prepare training manual for knowledge transfer.

Qualification and Experience

  • A minimum of 5 years hands-on experience in the implementation and management of routers (such as MPLS, BGP, OSPF, DMVPN,HSRP, EIRGP, and QoS) and switches (STP, QoS, VLANs, converged networks) in support of a large enterprise
  • A Bachelor’s degree in Engineering, Computer Science or Information Systems
  • Must have a CCNP routing and switching or equivalent experience
  • Experience in VOIP setup, strong knowledge in Firewalls and knowledge in VSAT technology
  • Ability to interpret network monitoring tools
  • Must have strong problem-solving skills, proactively recognize needs, anticipate issues, and develop solutions
  • Must have good communication skills and be detail-oriented
  • Must be organized and have the ability to work closely with creative, technical and business stakeholders
  • Demonstrated experience in business process improvement/re-engineering

Job Summary

Ref. Number: 0853

Company: IT Consulting and Technology

Location: Accra

Industry: IT/Computer Services

Job type: Full-Time

Job status: Open to new applicants

Years of Experience: 5

Educational Level: University

Deadline: 2018-01-31

Additional Instructions:

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