Career coaching is crucial for recent college graduates and young people entering the workforce. Though many have scant experience, they’re making choices that will affect their lives long into the future. Research has shown that first jobs are an optimal time for workers to gain transferable skills that follow them through their careers. The first three years […]

Most of us find it challenging to do our best work when our work environment feels unstable. For example, if you find yourself in the midst of an organizational change, your psychological resources — such as resilience and optimism — may be stretched to the limit. If the way forward at work is particularly unclear, […]

Many businesses lose customers each day without not necessarily knowing why their customers leave. Others stay unbothered whether customers return to them or not as their main focus is on making a profit; forgetting that customers can make or unmake their success. G.S. Alag, the renowned author of several management books, says that “a satisfied […]